# Regulation and licences JFD Overseas Ltd (company no. 17933) is authorised and regulated by the Vanuatu Financial Services Commission (VFSC). Since 17 January 2023 it has held Class A, B and C Financial Dealers Licences. [Check the VFSC register](https://www.vfsc.vu/financial-dealers-licensee-list/) [Legal documents](https://jfdoverseas.com/legal/) ## Licence JFD Overseas Ltd is authorised and regulated by the VFSC under Financial Dealer Licence No. 17933, and holds Class A, B and C Principal’s Licences under the Financial Dealers Licensing Act. Licensee : JFD Overseas Ltd Regulator : Vanuatu Financial Services Commission (VFSC) Licence : Financial Dealer Licence No. 17933 Licence classes : Principal’s Licences, Classes A, B and C Licensed since : 17 January 2023 Company registration number : 17933 Registered office : 1276 Govant Building, Kumul Highway, Port Vila, Republic of Vanuatu Service : Execution only, for eligible clients in permitted jurisdictions ## Checking the licence The VFSC publishes its list of licensed financial dealers, so you can check the main details yourself. 1. ### Open the register Go to the list of licensed financial dealers on the VFSC’s website, vfsc.vu. 2. ### Find the company Look for JFD Overseas Ltd, company registration number 17933. 3. ### Compare the details Classes A, B and C; licensed since 17 January 2023; status active. 4. ### Check who you deal with Check the website’s domain and the legal entity named in your agreement: JFD Overseas Ltd. Websites have falsely claimed to be connected with JFD Overseas, to obtain personal information, registration data or funds. A website that claims to be JFD is not necessarily JFD. [Check the licence on the VFSC register of financial dealers](https://www.vfsc.vu/financial-dealers-licensee-list/) ## Client funds JFD Overseas applies client-fund protection measures, including the segregation of client funds from the company’s own funds, in line with the applicable regulatory requirements and its internal procedures. Segregation : Client funds are held in segregated accounts, apart from the company’s own funds, and are not used for its own business Where : In a separate, segregated account with a credit institution Records : Detailed records of client transactions; client money is reconciled daily Withdrawals : Normally returned to the original source of the deposit, as part of anti-money-laundering controls Negative balance protection : Not offered - [Client Agreement PDF](https://jfdoverseas.com/legal/client-agreement.pdf) - [Risk Disclosures and Acknowledgements PDF](https://jfdoverseas.com/legal/risk-disclosures.pdf) The company is not responsible for the insolvency, acts or omissions of a bank that holds client money. Read the disclosure documents, and make sure you understand the risks, before you trade. ## What regulation means A licensed financial dealer operates within a regulatory framework and is subject to regulatory obligations. The VFSC does more than publish a list of companies. Framework : Licensing requirements, ongoing supervision, AML/CFT requirements and record-keeping requirements Enforcement : Action against financial dealers that do not meet their obligations Code of conduct : Standards of integrity, fair dealing, good faith, care and diligence; manipulative or deceptive conduct is prohibited [The VFSC’s regulatory framework](https://www.vfsc.vu/regulations/) ## What regulation does not mean Being regulated does not mean that you cannot lose money, that every trade will be profitable, that forex or CFD trading is safe, that the broker guarantees your investment, that there is no market risk, or that JFD Overseas can guarantee a particular return. Trading CFDs involves significant risk, and a high percentage of retail investor accounts lose money. That is why regulation and risk disclosure matter: a regulated broker explains the risks rather than promising easy profits. [Risk disclosure](https://jfdoverseas.com/legal/risk-disclosure/) ## Complaints JFD Overseas publishes a Complaints Handling Policy. If you believe the company has done something wrong, you can make a formal complaint under it; complaints are recorded and can be escalated. 1. ### Complain to JFD Overseas Use the company’s own complaints procedure first. 2. ### Take it to the VFSC If it is not resolved satisfactorily, the complaint can go to the VFSC under the applicable procedure. - [Complaints Handling Policy PDF](https://jfdoverseas.com/legal/complaints-policy.pdf) ## Legal documents They explain the contractual relationship, the risks, how orders are handled, how complaints can be made and other important terms. Read the ones that apply to your account before you trade. - [Client Agreement PDF](https://jfdoverseas.com/legal/client-agreement.pdf) - [Risk Disclosures and Acknowledgements PDF](https://jfdoverseas.com/legal/risk-disclosures.pdf) - [Order Execution Policy PDF](https://jfdoverseas.com/legal/order-execution-policy.pdf) - [Leverage Policy PDF](https://jfdoverseas.com/legal/leverage-policy.pdf) - [Conflict of Interest Policy PDF](https://jfdoverseas.com/legal/conflict-of-interest-policy.pdf) - [Complaints Handling Policy PDF](https://jfdoverseas.com/legal/complaints-policy.pdf) - [Privacy Policy PDF](https://jfdoverseas.com/legal/privacy-policy.pdf) [All legal documents](https://jfdoverseas.com/legal/) ## Questions about the licence? Client support answers by phone and e-mail, 24 hours a day, 5 days a week. [Contact client support](https://jfdoverseas.com/contact/) [Read the FAQ](https://jfdoverseas.com/faq/) Source: https://jfdoverseas.com/about/regulation/